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Get the FACTS about your new home and the TARION Warranty

Consumers who purchase new homes in Ontario are covered by a Statutory Warranty under the TARION Warranty Corporation. Your coverage includes deposit protection, protection against defects in work and materials, protection against unauthorized substitutions, and protection against delayed closings or delayed occupancies without proper notice.

The most commonly claimed issues relate to defects in work and materials. Here are the 7 Things you Need to Know about your warranty coverage and how it affects you.

Common Beliefs

  1. "My builder has lots of experience and a good reputation. I was told that they oversee every part of the building when it is being built."

    FACT: Most large scale builders rely on sub-trades to complete the work on mass produced homes. As many as 30 different trades were likely involved in the building of your home and were not all supervised during the building process. It’s just not physically possible. Because most sub-trades are piece workers, saving time and money is their #1 goal. This is usually at the expense of quality and workmanship.
  2. "The local building department already inspected and passed my home so there should be no defects"

    FACT: Local building inspectors are responsible for checking every aspect of a building as it is being built. The truth is they can not possible do this in large or small subdivisions projects. There just isn’t enough time to do it effectively and to do so would hold up builder production. What generally happens is that they check a small percentage of homes in hopes that the builders will follow their requirements for the rest of the homes.
  3. "I have a friend who is a contractor and says he will inspect my home"

    FACT: Most contractor friends are focused on their particular trade when they inspect for a friend. Using a professional inspector is your insurance of a thorough, unbiased assessment of your home. Builders are more receptive to inspection reports backed up by reputable professional inspection companies than those from non-inspectors no back up reports. Ask your self this; If something goes wrong can you really rely on that friend to back you up?
  4. "It’s a new home. I haven’t seen anything wrong with it. Why do I need an inspector when I can do it myself?"

    FACT: Your right you can do it yourself but we have over 20 years experience in the home inspection field. We have never completed a Warranty inspection without finding an average of 30 significant defect items in any new home. We look far beyond the surface and cover every aspect of your home during and inspection. Our defect recognition skills and knowledge of current building practices are why you need a professional.
  5. "My builder is providing me with an inspector for our warranty. They said that is all we need"

    FACT: It is not in the builders’ interest to find fault in their own work. More fault costs them more money. You need an independent third party inspection that is based on the facts. If even if your builder has the best intentions, it more likely that their inspector would find less defects than a trained outside professional looking out for only your best interests.
  6. "I can call any inspection company cant I?"

    FACT: :You can and you should call at least 3 different companies before making your decision. You should know that only Registered Home Inspectors (RHI) that are fully insured can provide the service and knowledge you need to do this type of inspection. A full understanding of not only building construction, but TARION, Local, and Provincial standards is a must. Do your research and then decide. Do not base your decision on price alone. You can’t afford to be wrong with the inspection company you choose.
  7. "This is our first home and with the cost of the house and all of the other start up costs involved, I just can’t afford to spend the money for a professional. I think I can do the inspection myself"

    FACT: Your 1 year warranty is your last chance to record defects on your home. You can’t afford not to submit the most detailed and accurate report. If anything is not reported on this form and submitted on time you lose the benefit of the insurance you paid for. Remember a professional will look beyond the cosmetics of your home at the thing that can cost you significant money in the future. Of course you can do the inspection yourself but if you miss anything on your 1 year warranty, the builder is not obligated to repair them.

These facts are presented for you to think about when making this important decision. You paid a lot for your new home and deserve the best quality and workmanship from your builder. Don’t take this for granted. Building large or small sub-division homes is not a perfected process. There is no perfect home. Our goal is to help consumers understand their rights as it pertains to their new home and to provide thorough, detailed and user friendly reports to help them with their submissions to TARION.

Make the right choice. Choose the professional inspectors at New Home Inspections for your warranty inspection. We are Ontario’s Home Warranty Inspectors and it’s all we do.


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